Personal Information Managers/E-Mail

Example topics for courses in Microsoft Outlook. Similar courses available in Microsoft Scheduler, Lotus Organiser and Starfish Sidekick. Precise content dependent on software and version (e.g. Outlook 98 or 2000 etc.).

Introduction
	Starting/Exiting Outlook
	Overview of Essential Elements
The Outlook Screen
	Title, Menu and Status Bars
	Toolbars, Outlook Bar, Group Buttons
	Information Viewer Window, Folder Banner, Column Buttons
Sending E-Mail Messages
	Creating a New Message
	Message Options, Formatting a Message
	Attaching a File to a Message, Inserting a Message
	Drafts Box, The Outbox
Receiving E-Mail Messages
	The Inbox Information Viewer, Inbox Symbols
	Inbox Toolbar
	Folder List, Personal Folders/Public Folders
	Receiving/Viewing/Saving Attachments, Printing a Message
	Replying to/Forwarding a Message Address Book
Address Book
	Global Address List/Contacts
	Personal Address Book
	Personal Distribution Lists
Calendar
	Outlook ‘Today’
	Scheduling/Modifying/Recurring Appointments & Events
	Adding/Modifying Notes
	Scheduling/Handling Tasks
	Planning/Coordinating Meetings

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